Win big at outsourced software testing: An ultimate guide

Intro

Have you ever known that Outsourced software testing surpassed USD 40 billion in 2020 and will grow at over 7% CAGR from 2021 to 2027?

Are you wondering why software testing is the central part of software development?

Then you should know that testing covers all stages of the development process from the second to the end.

Generally, who cares about buggy software with a good user interface when software quality, performance, and functionality are critical for breaking into the market sale.

Except for the great software development, friendly UI, and technical support, the main requirement is the usability software design complete with software quality assurance.

Since outsourcing testing is the most cost-effective way of delivering a high-quality service, it is the best way to guarantee the success of your software product.

Want to beat your competitors by achieving a high market share? Or Finding a compelling way to pop up in the minds of many customers? And then, Do you aim to increase your ROI from the maximum productivity of your software?

Here are software QA outsourcing details that reveal the best practice and the companies to make this road clear for you.

Why do you need Outsourced Software Testing Services?

When Information technology global outsourcing has reached the highest income (around 66.5 billion), The Outsourced Software Testing Services market revenue increased to $6.1 billion over the five years to 2020. 

With this great potential, outsourcing software testing is an excellent solution for businesses of all sizes.

Companies need to invest in outsourcing software QA because it is one of the core operations of the software product that requires a professional team of various skills, technical experiences, and fresh methods to evaluate the software quality under different testing scenarios.

In that case, you can choose a particular way of outsourcing depending on your budget, time, and product requirements.

• Offshore QA testing
• Nearshore QA testing
• Software testing outsourcing companies
• Outstaffing
• Onshore software testing

Whatever you choose for testing projects outsourcing, you should know that every type covers testing software usability, functionality, and security to speed up the process. However, it can vary to get your desired results.

Suppose you prefer to consider the start to finish software testing process to get the best result. In that case, nothing can work for you unless you establish a software testing unit with a group of knowledgeable, updated members.

Why do you need Outsourced Software Testing Services?

The recent GitLab Global survey announced that “Some software delivery teams have delegated their testing to QA personnel instead of writing comprehensive end-to-end testing suites. These teams suffer from very long (several days) bottlenecks in shipping to production.”

1. Maintain high-skilled resources for quality standards

The truth is that there is no pool of diverse talents for every business scale because it requires more expenses to provide it.

The first reason to go with experts in outsourced QA is to demonstrate their skills and abilities in testing your product quality under a wide range of conditions.

So, this means your software development team might not acquire special knowledge of testing from a variety of aspects to meet software quality standards.

2. Use a shortcut  for the on-time software launch

Testing can be both slow in writing and running then using an outsourcing service provider is the key when it comes to software release at the right time.

Neither investors nor your target audience adopts the suspended situation for your software launch.

Therefore, the easiest way to do this is using an external source for the testing phase to drive the best result with an immediate product launch.

3. Invite test specialists to analyze from a new perspective

Looking for a fresh eye on your project? Software Testing Outsourcing makes it happen for you.

When you develop a mobile application or software from your point of view, you list the main features and flaws and assess them with a defined set of your expectations.

But what makes your product more valuable is outsourcing it to a high-skilled team of testing to be involved in the process and boost its efficiency.

By detecting weaknesses in functionality and useability and combination with innovative attitudes, you can take the right path for better user behavior and experience.

4. Improve user experience and satisfaction

User satisfaction comes with user expectations. Nothing would best define it like 5M, including efficient, effective, engaging, error-tolerant, and easy to learn.

Again the significant role of application testing outsourcing will materialize here.

Since the customer-driven market is shifting away to the great user experience finding its requirements, issues, and concerns, you should serve your customers as a waiter to attract satisfaction.

5. Detects types of bugs

When fewer than 50% of developers could pick out all vulnerability parts of their code, outsourced testing comes at the top of their minds.

Lacks of knowledge in this scope can Put your business in danger of failure.

Identifying bugs and software gaps can lead to a win-win play for both sides of the market.

6. Guarantee software compatibility

Each software needs enough capacity to work without interruption and fault on any device.

Software compatibility means how well two things work together.

In fact, every software resonates with particular hardware and networking requirements.

In the quality assurance testing process, software compatibility will take into consideration in different environments.

7. Fits with both Short and long-term projects

Although short projects revolve around startups and medium-sized businesses, long-term projects can also make the most of software QA outsourcing using QA outsourcing companies, offshore software testing companies, and in-house teams.

6 Pros and Cons of software testing outsourcing?

3 Pros of Software Testing Outsourcing

1.  Cut down the operation cost and expenses

There is no doubt that poor software products will cost businesses too much in the long run.

 QA outsourcing shares a huge opportunity to save you more budget and time to provide the essential equipment and expertise for software testing.

2. Includes a smart and effective testing way

Software QA testing services are among the most effective strategies to evaluate your software quality and productivity.

Software testing is not an easy task to only come up with automated testing.

Even for test automation outsourcing, you need experienced software testing expertise to ensure the testing methods and quality assurance complies with the requirements.

3.   Consider multiple testing processes

The power of software quality assurance outsourcing outstands when it comes to various software testing. Luckily, this valuable benefit is accurately done with  QA outsourcing companies for both automation and human testing.

• Localization testing: this type of testing method executes with the purpose of software behavior, accuracy, and suitability analysis.

• Performance testing: it is a kind of test for the evaluation of software residence under massive backlogs of works, including speed, stability, reliability, scalability, and resource usage.

• Security testing: Security testing seeks out software security weaknesses to protect it from flaws and defects.

• Functional testing: Functional testing monitors your application, website, or system efficiency to measure its actual performance

• Exploratory testing: this type of testing relies on discovering potential software issues that are difficult to cover using other kinds of tests.

3 Cons of Software Testing Outsourcing

1. Put the critical information at risk

There is no doubt that software quality comes straight from outsourced Software testing. Yet security concerns are among the top risk of this sphere.

Software QA testing needs some detailed critical data, including source codes, customers, and company; thus, data privacy and protection play a vital role in keeping the data and your business plan more secure.

Signing an NDA plus reducing data transfer risk is the prerequisite of sensitive data protection.

2. May low-quality than expectation

Software testing projects outsourcing can affect your software quality.

 If you outsource your QA software to a low-price third party or company, your software may come across minimum quality and different bugs in your software testing.

3. Offshoring impact your QA testing

Offshoring your product is a common concern that might obsess your mind with many challenges such as culture, language, time zones, communication.

Moreover, data privacy, protection laws, different QA software standards, and work approaches are other reasons that might cause misunderstanding and troublemaking.

In this way, the best solution is to work with a team with enough experience working with your country’s clients.

Another way is to make most of the teams in different locations (on-site, remote, and offshore) receive a thorough, in-depth interaction and ensure the success of your project.

4 ways to succeed in Software Testing Outsourcing

Set Right Expectations for the test team before working with

To get the best software quality assurance from the outsourcing QA company or team, you should first determine the team’s capability to define your precise goals.

The importance of skill experience, scalability, and expertise significantly impact setting the actual KPI targets.

If the test metrics and KPIs’ are not analyzed correctly, you can not achieve effectiveness and efficiency in your test process.

• Execution tests
• Development tests
• Automation tests
• Coverage test

Prepare an Agreement with the head of the team

Writing a contract agreement is the prerequisite of QA test outsourcing.

You can create an every once in a while agreement with the QA head or vendor.

Terms and conditions, breach of contract, Ip protection, support, and maintenance are essential clauses in a detailed agreement before outsourcing software testing projects.

Manage cooperation between development and outsource teams

The practical collaboration between software testing providers and the development team is constant interaction and sharing resources.

CTOs can manage and cooperate with outsourced QA testing and the internal development team to minimize gaps, vagueness, and friction.

With such management, the workflows streamline makes a winning strategy to get more out of this interactive collaboration.

Identify potential bottlenecks

Software QA outsourcing companies need a clear mind map to overtake internal and external bottlenecks and struggle with executing complex projects or wide-scale ones.

One important way to succeed in software quality assurance outsourcing is to execute the development and testing processes simultaneously.

4 essential tips for outsourced software testing(bestPractice)

Consider your outsourced team identity and trustworthy

Remember that hiring reliable QA testing agencies or engineers is the principle of outsourcing.

The typical way to identify their work styles and service quality is through research from their previous clients.

The project management skill is as much crucial as service quality. A reliable software quality assurance services including test documentation,  up to scratch expertise, test case artifacts, and well experienced.

Know your outsource team resources and pain points

Analyzing software testing service providers’ limitations is highly essential because you need to set expectations based on your budget and the received services.

Knowing advanced test tools in both automatic and manual ones and pursuing the right balance will enable you to choose the best outsourcing service for your product.

Facilitate the smooth communication process

Suppose you want to take the software testing a step further in communication. In that case, you only need to dig through test engineers from different sides like ROI, performance, test capabilities, and more.

Apart from technical points, an effective and strategic communication framework such as transparency, accurate payment, and feeling comfortable are critical properties for your outsourced partner.

Invest in the long  term- goal for innovation

The advantage of building a long-time goal makes your vision more achievable.

You can find your fitted testing service partner to improve your chance by creating a great plan and guidance based on top industry trends.

 Since then, go ahead with that partner experience, ideas, and techniques to make it a long-term strategic partner for your testing projects.

4 best Software testing outsourcing companies

1. Infosys

Infosys is one of the biggest IT services and consulting companies with a diversely qualified talent pool that can help you in outsourced software testing services.

You can feel free to choose qualified Senior talents with competitive prices among a large database of talents.

2. Capgemini

The other global leader of technology and digital transformation outsourcing is Capgemini.

Capgemini helps companies with an enhanced diverse range of IT outsourcing services for midsized companies in multiple dimensions, including consulting, application, engineering, and It infrastructure services.

3. Wipro

Wipro is among the top-rated QA outsourcing companies in IT services, consulting and information systems, and integration.

It offers satisfactory business outcomes using deep experienced engineers in delivering mature outsourced services and processes.

4. NobbyTalent

NobbyTalent is a European East-based company with technical and IT development capabilities well-known for providing highly qualified talents in outsourced QA testing services depending on your requirements, skills, and budget.

It is equipped with professional experts in supplying your quality assurance resources in every type of outsourcing service.

Using this IT staffing company brings valuable advantages that your small business can reap.

• Efficient acquisition talent process
• Free Substitution
• Top IT resources and robust infrastructure
• The cost-effective solution while keeping the quality of work
• In-depth monitoring outsourced team
• Agile QA outsourcing

How do I choose a company for outsourced software testing services?

To come up with the right outsourcing software testing companies occupy your mind. You might ask how to solve this puzzle with a massive flood of data in your mind?

 Here is a valuable checklist; we have broken it down into 5 tips to help you achieve product success in software testing outsourcing.

Extensive experience and background in the industry

At the first step, the research should be your primary goal for the outsourcing company selection in the specific skill set required for your product. To do that, you can ask them for test specialists’ work experience and levels, testing technologies and services, technical solutions, and an in-detail plan to kick off the project.

Testing services diversity

Testing services vary from company to company, ranging from ad hoc testing to Whitebox testing.

Knowing the company’s types of testing services is a great way to gain important information from testing service quality and expertise.

Obviously, every kind of software needs a set of special testing based on the Software manufacturing process, project budget, codes changes, and scope.

Communication skill

Communication is the key to unlocking the barriers in a hyper-competitive market.

If outsourced engineers binge open to your criticism, comments, opinions and concerns, and probable questions, they will win the play.

Through effective communication, you can avoid confusion and conflict in project duration.

Final Thought

Outsourced software testing tips clear the way for you to make the right decision whether to invest in QA outsourcing or not and, if yes, which company or vendor you need to choose and proceed.

In essence, global outsourced software testing is turning the market on its head; Providing affordable solutions and benefits, such as easy access to experienced QA experts and leading companies, can execute testing well.

In exchange for these benefits, I believe that not only businesses should invest in software testing outsourcing, but also they can optimize their business process to be immune from significant challenges and time-consuming tasks.

 Ready to free online counseling in outsourced software testing? Start with Nobbytalnent, the all-in-one ITstaffing platform

Following this approach, you can experience the testing process successfully and have safe and sustainable performance.